Question of the day
We talk constantly about what AI can do, but what is a specific professional task or human interaction you believe AI will never be able to replace, no matter how high the benchmark scores get?
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Greg Cartwright
Relationship management, and underneath it, accountability. A model can draft the difficult messages. But it can't be the one whose name sits on the decision when it goes badly, and it can't be in the room afterwards answering for it because it doesn't understand the stakes and the fallout. A lot of what we call relationship management is really people agreeing to carry risk on each other's behalf. That's the part I don't think transfers, and potentially never will, however good the scores get.
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